PRIVACY & TERMS
Privacy
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
We collect such Non-personal and Personal Information for the following purposes:
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To provide and operate the Services;
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To provide our Users with ongoing customer assistance and technical support;
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To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
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To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
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To comply with any applicable laws and regulations.
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
If you don’t want us to process your data anymore, please contact us at info@venicepsychic.com.
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@venicepsychic.com.
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All readings for U.S. clients are by phone and for international clients, by Skype call.
Phone readings are as accurate as in-person readings, as energy is not affected by distance. Often when clients are in their comfortable, familiar environment they are more relaxed and therefore more open and easily readable.
By booking a reading you agree to the following terms and conditions: The readings that I provide are for guidance only. For legal reasons I must advise you that the readings are for entertainment purposes only. My services are not a substitute for medical, legal, financial, or any other professional service and it is advised that you should seek advice from the relevant qualified expert.
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Terms and Conditions
Policy on Missed Appointments and Refunds: NO REFUNDS will be granted for cancelled appointments. No exceptions will be made. Please do not book and pay for an appointment if you do not intend to keep it. PLEASE CAREFULLY SELECT YOUR CORRECT TIME ZONE WHEN BOOKING. It is the client’s responsibility to be available at the time of your appointment. Not being available for a scheduled appointment forfeits your appointment. No refund will be granted. No exceptions will be made. Rescheduling of an appointment is permissible PRIOR TO 48 HOURS BEFORE the start time of your scheduled appointment, otherwise no refund will be granted, no exceptions will be made, and there will NOT be an opportunity to reschedule for the purchase. Please email info@venicepsychic.com if you wish to reschedule your appointment. ONLY in this situation will a full refund be returned to the purchaser. Please understand that not being available for your appointment affects valuable appointment time, and is not fair to other clients who want an appointment.
No Reading Substitutes Policy: Scheduled readings are not and cannot be substituted for payment made for any other purchase than the one paid for. Reading options cannot be altered, exchanged, or interchanged in any way and are considered separate reading purchases with separate payment fees applicable. All purchases are final. We reserve the right not to offer appointments to certain individuals.
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Disclaimer
(required for legal purposes): This service is provided for entertainment purposes only and no guarantees are implied or stated. Clients must be 18 years or older to book, receive and/or purchase a reading, product or service. Readings are not substitutes for professional, legal, financial, medical, or psychiatric advice or care. Clients are encouraged to please seek the advice of a trained physician (M.D.) about any health concerns. All readings, products, and services content are subject to the client’s interpretation.
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